Shipping policy

At My Balance, we want to make sure your order gets to you quickly and smoothly. Here’s what you can expect:

Processing Time

Orders are processed within 1–2 business days.

We don’t process or ship on weekends.

Orders placed after 11:00 AM (EST) on Friday will be processed on Monday.

We also pause fulfillment on major U.S. holidays (Memorial Day, Christmas, Thanksgiving, New Year’s Day, etc.).

U.S. Shipping

Orders are shipped via USPS or UPS Ground.

Delivery typically takes 2–7 business days once your order has been shipped.

International Shipping

We also ship worldwide! 🌍

International shipping rates are based on weight.

Delivery usually takes 5–10 business days, depending on carrier timing (FedEx, USPS, or UPS).

Customs and import duties may apply depending on your country.

Customer Support

If you need any help, feel free to reach out to our support team at info@my-balance.net. We’re happy to assist!